“If the customer does not put the correct address on the order and does not notify us minutes after the order (before the shipment and package are processed) and the package cannot be delivered due to the incora there will be no refund option and the next shipment of the package will be at the expense of the customer and buyer.
In the event that at the time of delivery of the order, the customer cannot be contacted, the customer will be notified via mailbox and if the package is not picked up from the notified office within 15 days, it will be factory again, having lost the package without the option of reimbursement.
In case the shipment has already been made it will not be possible to change the delivery address as the shipments are under the delivery of external companies to New Buyz and we do not have the power to char the address once the order has been shipped from the warehouse, so the customer is responsible for the loss of the package in case of not having indicated the correct address, moved house or similar. Factors such as delays and customs clearance may affect the estimated delivery time.
New Buyz is not responsible under any circumstances for any taxes, duties, or tariffs applied to the shipment or fees that may be applied in customs for the package purchased, so the response will be the buyer of New Buyz providing the required value at customs without being able to process a refund. We ship from the United States and Asia to anywhere in the world. To request any information or concerns about shipping please contact us at info@newbuyz.com. Any design used is registered and any resemblance to another brand is merely coincidental. We do not sell any brand names, and we do not include any logos on our products

For any return for any reason whatsoever, the cost of return shipment to the warehouses is borne by the customer.

By purchasing on our website you agree to all of the above terms,so if they are not met,no refunds can be processed.